Contact Us
Contact Us
We're here to help. Reach out with any questions about orders, products, shipping, or returns and a real human will get back to you within 24 hours.
Email Support
Include your order number if you're reaching out about an existing order and we'll resolve it fast.
Hours
Monday – Friday: 9am – 6pm EST
Saturday: 10am – 3pm EST
Sunday: Closed
Common Questions
Where is my order?
Check your email for a tracking number sent at the time of shipment. If you haven't received it within 3 business days of ordering, contact us and we'll track it down.
Can I change or cancel my order?
Orders can be modified or cancelled within 12 hours of purchase. After that, the order enters fulfillment and changes may not be possible.
What if my equipment arrives damaged?
Take photos immediately and email us within 48 hours. We'll ship a replacement at zero cost to you.